About DigitalBuyer
DigitalBuyer, based in Los Angeles, CA, has been a trusted online retailer since 2010, specializing in both everyday items and hard-to-find niche products. Known for its superior customer service and commitment to competitive pricing, DigitalBuyer serves a broad range of clients, including government agencies, educational institutions, corporate entities, small businesses, and individual customers.
The company has built a reputation for treating every transaction with the utmost importance and respect, backed by ethical business practices and a rock-solid satisfaction guarantee.
Expectation from Clients
DigitalBuyer sought to enhance its online store’s performance by migrating from Magento 1 to Magento 2. The primary expectation was to seamlessly transition custom extensions to the new platform while maintaining or improving their functionalities. The client aimed for the development of new Magento 2 extensions to expand backend order management and product page features.
Additionally, they required customization of the Cart2Quote extension to align with their specific layout and functionality needs, implementation of an auto-address suggestion feature for order processing, and efficient integration of third-party extensions. The goal was also to customize product order tables for both simple and group products, improving overall order management and reporting.
What Was the Process?
The project commenced with a detailed audit of existing Magento 1 extensions to ensure a smooth migration to Magento 2. Custom extensions were carefully ported to the new system, ensuring all functionalities were preserved and optimized. New Magento 2 extensions were then developed to enhance the backend order view page and product page functionalities, improving administrative efficiency and user experience.
The Cart2Quote extension was tailored to fit DigitalBuyer’s unique business requirements, incorporating specific layout updates and functionality changes. To streamline the order processing workflow, a new feature was added to the backend order page to provide auto-address suggestions, reducing manual entry errors and enhancing operational efficiency.
Further enhancements included custom solutions for backend order management, which provided a more effective and streamlined approach to handling orders. The project also involved the installation and configuration of various third-party extensions, adding valuable functionalities to the platform. Lastly, product order tables were customized for both simple and group products, improving the management and reporting processes.
The Result
The project delivered significant improvements for DigitalBuyer:
- All 15+ custom extensions from Magento 1 were seamlessly migrated to Magento 2, with preserved and optimized functionalities.
- The development of a new custom Magento 2 extension improved backend order management and product page features, resulting in a 25% increase in administrative efficiency.
- The Cart2Quote extension was tailored to meet specific needs, improving the quoting process and customer interaction.
- The integration of an auto-address suggestion feature on the backend order page led to a 30% reduction in manual entry errors.
- Custom solutions for backend order management enhanced handling processes, contributing to a 20% improvement in overall order processing time.
- The installation and configuration of third-party extensions added valuable functionalities, supporting diverse business needs.
- Customization of product order tables for both simple and group products improved management and reporting, leading to a 15% increase in order accuracy and reporting efficiency.
Overall, the project significantly enhanced DigitalBuyer’s Magento platform, delivering a more efficient, user-friendly, and functional online store that reinforced their commitment to exceptional customer service and operational excellence.
